In general, you can visit The Agenne Corporation on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.
You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail address, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us or a description of your education and work experience in connection with a job opening that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more detail how we may use your personal information and with whom we may share it. Depending on the type of web site you are visiting, one or more of the paragraphs may apply. For example, if you order a product from one of our web sites, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.
Fulfilling your transaction request
If you request something from one of our web sites, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, our Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
The information you provide to us on certain Agenne Corporation Web sites may also be used by us and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.
From time to time, we may communicate with you via email. We strongly oppose the use of email for spam purposes. Any email sent to you will contain information solely related to your use of our products, web sites, and applications. You may opt out of future mailings by updating your preferences in the Administrator or by replying to the email with the word "unsubscribe" in the subject line.
Information for Business Partners
If you represent one of our Business Partners, you may visit a web site intended specifically for our Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and our Business Partners generally. For instance, this may involve using your information to send you details of our Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or our customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.
Information for Supplier Administration
If you represent an Agenne Corporation supplier, you may visit a web site intended specifically for use by our suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with our Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent and/or our other suppliers generally.
Other Web Site Notices
In some cases, specific Agenne Corporation Web sites may contain other notices about their use and the information practices applicable to those sites.
Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.
From time to time we may supplement information you give us via one of our web sites with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
Use of Suppliers
In some cases we use suppliers to collect, use, analyze and otherwise process information on our behalf. It is our practice to require such suppliers to handle information in a manner consistent with our policies.
Cookies, Web Beacons and Other Technologies
We sometimes collect non-identifiable information from visits to our web sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on our web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "clickstream data." We or others on our behalf may use this data to analyze trends and statistics and to help us provide better customer service.
Also, when we collect personal data from you in an ecommerce transaction, we may extract some information about that ecommerce transaction in a non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your ecommerce transaction details used in this manner you can disable your cookies.
Some of our web sites also use web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across our Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.
If you turn off cookies, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded. For more information, please see "How to work with Cookies".
Service Quality Monitoring
Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is our general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.
Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect such information, please visit www.networkadvertising.org and follow the "opt-out" instructions.
Personalized URL Link
On occasion, we may personalize and customize Web sites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with us and information you have provided to us. While you are visiting these Web sites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these Web sites is usually presented as a personalized URL in an e-mail, a notice on a Web site registration page, or as a response to you logging on to a certain Web site.
If you choose to visit one of these Web sites, you are agreeing to let us collect information about your visits and also to its association with other information about you and your relationship with us. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.
Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.
Technology will increasingly help give you more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, we actively support the development of privacy technologies to help achieve these goals and to help create greater trust and confidence in the way personal information is handled.
Other resources, products, and services are available which can assist you with the control of your personal information while navigating the World Wide Web. See http://www.privacyalliance.org/resources/rulesntools.shtml for an overview of many privacy-related tools. Please note that we have not formally evaluated these tools.
Links to non-Agenne Corporation Web sites
Our web sites may contain links to other sites. The Agenne Corporation is not responsible for the privacy practices or the content of those other web sites.
Notification of Changes
We take special care to protect the safety and privacy of children. Our web site is a general audience site.
We do not intend to collect information from any person under 13 years of age. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the Internet. If we determine that a child has provided information in violation of this policy, we will delete that information as soon as practicable. If any parent or guardian becomes aware that any child has provided information, please send e-mail to firstname.lastname@example.org so that we may delete that information.
Privacy Questions and Access
This privacy statement was last updated on December 6, 2012.